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We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

WBM of Arlington is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Customer Lobby
190 Reviews
4.8 out of 5 stars
5 star
158
4 star
31
3 star
0
2 star
0
1 star
0
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RonMcC 25 Mar 2016
I was a little leery of buying a used car from a used car dealer, but everyone was very helpful and attentive. I'm happy with my purchase and all the folks at WBM. The car we bought is a 2014 Lexus RX, which they let me take overnight to my own mechanic for a pre-purchase inspection, which proved to... be helpful in identifying a problem with the rear shocks. We bought the car and had the shocks replaced By Lindsey Lexus under Lexus warranty. Show more
5 rate
Cars.com
L.Blue BMW 10 Mar 2016
I bought a 2008 BMW 528i from this dealer and couldn't be happier. John was my salesman and he was wonderful. I originally was scheduled to visit on a Friday, but called to see if I could come in early. He said sure and was able to accommodate me as soon as I walked in. He pulled the car around and ...provided a detail tour of the outside. We got in and before pulling off he provided a detail understanding of the cars' console and added features. My test drive was amazing. I really appreciate his professionalism. He didnt bother us with casual banter, but focused more on the driving experience itself. We arrived back to the lot and he went over some additional information and passed me over to Tony. Tony was great also. Just when I was going to walk away from the deal, he called the finance company and negotiated a better term on my behalf. Its been a month now and I only had to take it for an oil change (the car told me). Lastly, Jeremy called with my hard tags, which I didnt expect to come in early but I am definitely thankful for. This establishment is great. I was recommended by some friends and colleagues, and I will continue the trend. Thank you WBM Show more
5 rate
Cars.com
S Martinez 10 Mar 2016
Starting with Zareem in sales, Tony in finance and Jeremie in title & registration everyone at WBM were professional, ustomer service oriented and friendly. Great job!
4 rate
Cars.com
charne 08 Mar 2016
This was my first time buying a car on my own and I decided to go with WBM as my dealer and I'm so glad I did. My experience was overall great. Affordable prices for me and great customer service. I left with a new car the same day I went to the dealer. I have recommended this place to plenty of my ...friends and family. Show more
5 rate
Cars.com
OUTSTANDING SMALL DEALERSHIP 16 Feb 2016
First let me start by saying that I was searching for an Audi A5 utilizing various online sources, one of the sources let me to WBM. I was really skeptical because you hear so much about small dealerships and how they rip folks off. I called the dealership to inquire about the Audi, the person I spo...ke to was Neima (hoped I spelled his name right!) He was very helpful, I filled out a credit application through WBM's website and as soon as I was approved I received a call from Neima to come in and get my car. I had been researching this particular car for months and it was priced way lower than the NADA blue book value. I asked the saleswoman (she was Neima's partner since he was with a client) but she said we are trying to sell cars and we don't have a lot of room. The lot of the dealership is really small and they are always getting cars so I could see why the price was really nice. I found out my car was purchased from an Audi dealership, I was told that they do not purchase cars from auctions. Everyone was super nice and the Saturday that we were there it was really busy. I love my Audi, its beautiful, low miles and in immaculate condition as were pretty much all of the cars that were on the lot. I have never been to a small used car dealership in which all the cars looked in like new condition. All of the salesmen were really nice in addition to the sales manager Tony! I have already recommended WBM to many of my friends. Show more
5 rate
Cars.com
Neverending Story 13 Feb 2016
I was in a very tight time crunch, such that I contacted the dealer midday and drove the car home by COB. Jon was really kind in sharing the CarFax in the initial call and gave a very thorough crash course on how to operate and maintain a Prius V. The car was fabulous, way under NADA. It seemed too ...good to be true, however they go through a tremendous amount of sales with excellent salespeople and have a tiny city lot. They never buy from auctions. Great value, would recommend. Show more
5 rate
Cars.com
EdNar 15 Jan 2016
Good friendly service. They gave us plenty of purchase uptions even with basically no credit history.
4 rate
Cars.com
Big Guy and his brother 06 Jan 2016
I recently bought a car at WBM and had a great experience and I want you to know that this dealer cares about its customers. From my observation while waiting to finalize my deal on paper, this dealer works as a fine tuned machine and does a TON of internet business. I drove 4 hours for my deal and ...was very pleased to say the least. I bought the car in early December of 2015 for a great advertised price... because that's what they want to do - SELL CARS AND MAKE SOME SMALL PROFIT and GIVE YOU A GREAT DEAL TOO! It's a win-win! Do as I did and do your homework by going to N A D A . com and see what the car is worth and compare it to WBM's sales price. It's a GREAT DEAL! Title was clean, carfax was readily available, and service by my salesman John was excellent. Tony - The sales manager, was very good and worked very hard to make sure the car was in prime condition, and that I was totally satisfied before I left the lot with my car. So I say to you, if you live far away, it is worth the drive and it is worth financing with them too... they had better finance rates than my credit union which were good rates already. It was easy to deal with WBM because of the bottom line: 1) a great sales price and 2) even better used car finance rate. So don't be afraid to use their financing tab on their web site - I'm glad that I did as it saved me lots of money over 72 months. Plus the dealer document fees were the cheapest around!! So bottom line again - don't be afraid of any of the few negative reviews that you read on here - I'm glad I went with my gut that this dealership was caring and indeed they are!! You will not regret it. I only wrote this because they asked me if I was happy to please write a review. I am writing this a month later from my purchase date and I must say, i am pleased! Thank you WBM and Thank myself too for having the faith to drive 4 hours and out of state to buy! Show more
5 rate
Cars.com
David Gonzalez 20 Oct 2015
Antonio Ferrari is an excellent person who was really helpful through all the process of getting the car. I am really happy with the deal.
4 rate
Cars.com
Delphine 14 Oct 2015
Antonio Ferrari is an awesome sales person. Antonio is very thorough, he made my car buying experience very enjoyable. There is no pressure to buy. Everyone I encountered that worked there is extremely friendly. I would recommend WBM of Arlington to my friends and family. They will be the first plac...e I go when looking for another car because their vehicles are fairly priced. Show more
5 rate
Cars.com
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