How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

WBM of Arlington is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Customer Lobby
158 Reviews
4.8 out of 5 stars
Showing 5-star reviews / Show all reviews
Sort by: Latest review first / Highest rating first
LenaG 22 Mar 2013
Had a great experience from start to finish shopping for a used car. They are very good with following up and have great customer service. Happy with my car, and happy that we chose to come to them to buy it. When a friend asked where I got my new car and if they are a good place to shop, I was happ...y to refer them to this dealer. Show more
5 rate
Cars.com
Infiniti Man 20 Mar 2013
Love the guys at WBM dealership in Arlington VA. They were quick and professional in fulfilling my needs. My kind of dealership especially with my hectic work schedule and family life. Keep it up Alex, John, Jeremie, Tony etc.
5 rate
Cars.com
Fleet 12 Mar 2013
Searched for several months looking for a specific car/specific features. Had seen a number of cars on internet and in person, only to be disappointed when I saw the car in person. The quality of the car from WBM of Arlington exceeded the quality portrayed in the pictures on their website. Price was... realistic and consistent with other dealers, though the car was better. Service was courteous. Sales person was friendly, not aggressive, did not oversell the vehicle, answered every question we had. Pointed out potential maintenance areas to consider in the future. They are one of the first places I will look when seeking used cars in the future. The rating criteria does not dial in value, or quality of the vehicle, which I would have rated 5 stars; hence, my high overall rating Show more
5 rate
Cars.com
Antonio K. Ross Sr 25 Feb 2013
I picked up my X5 on this pass Friday (22nd) and took it on a test run to Hagerstown, and man it was cool, no issues what so ever. Tony and Antonio worked with me to get me into the vehical and it all worked out for the best. Thanks Guys.
5 rate
Cars.com
Kareem 18 Jan 2013
I have been to many car dealers in my time and none has provided me with better service than the guys at Washington Blvd. Motors. When making a purchase of any item you want to know the seller stands behind their product 100%, These guys strive to gain your trust and loyalty with personalised servic...e that exceeded my expectation. Job well done. Show more
5 rate
Cars.com
Dawn West 01 Jan 2013
On 12-12-12 I picked up my 2009 Saturn Sky, (Chili Pepper Red, I might add,) from Washington Blvd Motors in Arlington VA and these guys were fabulous to work with. I live several hours away so it was a long distance purchase and my first significant online purchase. I was a little nervous at firs...t but they provided me with more and more information on the car. They handled everything for me and trouble shot every little problem. I can’t say enough good things about them. Every staff member was understanding of my apprehension and answered all of my questions. There were scads of photos and I went from scared to very excited about my car. My Sales guy was Antonio, finance guy was Anthony and the title guy was Jeremie. Their prices are great, and their service it even greater. They are professionals who take their jobs and their reputation very seriously. I would recommend them to my best friend. Not to mention that I have THE COOLEST car on the block. Show more
5 rate
Cars.com
FS 525i 22 Dec 2012
After 3 months of looking this place had exactly what I wanted and at the perfect price. Easily negotiated and was out the door with out any pain. The place is small but perfect!!! Ill never go back to the big shops, I'll be back for all my future cars.
5 rate
Cars.com
Mr Hybrid 10 Dec 2012
I came to this dealership not knowing anthing about them but because the car they had was what I've been looking for. From the start, my salesman was polite, professional, and caring. And what I liked was that they were not too aggressive or pushy. They worked with me on the price and was prompt to ...fix a minor problem before my next visit. I ended up buying the car I wanted and would recommend this dealership to friends and family. Show more
5 rate
Cars.com
KarenJanel 16 Oct 2012
I bought a Used 2003 Acura MDX from WBM this past Saturday and this was by far one of the best buying experiences that I have had. My fiance spoke with Antonio on the phone on Thursday and explained my credit situation and the payments that i was comfortable with. I applied online Thursday evening a...nd Antonio called me a few moments later to confirm receipt. By noon the next day, I was approved for a loan and I mean really approved. They didn't tell me that I was approved to just get me in there like some dealerships. Antonio and Tony (finance manager) were genuine and willing to work with me to get additional upgrades done to the vehicle. I came in on Saturday and I was allowed to test drive the car for 2 hours with my fiance to discuss the the purchase. I was not in the dealership for more than an hour and that was the biggest plus. The staff at WBM will work with you. My credit is fair and I had another car loan on my credit but they worked with me. I will definitely buy my next car from them. I have already recommended them to my sister and best friend. Show more
5 rate
Cars.com
Sports car nut 06 Sep 2012
I just would like to say that my experience with Washington Blvd. Motors was a pleasant one. Not only pleasant, but honest. I had purchased a pre owned vehicle, and anything on the car that was repaired or needed fixing was completely disclosed to me. Nothing was hidden or blurred, but was uprfront ...and right out in the open, and as a buyer i appreciate that. It is the first time i have ever experienced such honesty not only from a car dealer but from any business. The general manager - Ali, is a top notch professional all around, and because of him and his integrity i will be buying from Washington Blvd. Motors again.... Sincerely, Tom Show more
5 rate
Cars.com
Questions?
Please speak with our trade advisor for more information.