WBM of Arlington dealership customer reviews

Maryland Bound CTS 08 Mar 2013

Antonio and Tony could not have been more helpful, candid and dedicated. Great performance and I love my new CTS.

4 rate

williamsburger 04 Mar 2013

Washington Boulevard Motors is not much to look at - but there is no reason to be alarmed. The whole point is buying a car, not milling around the dealership admiring the building. We came up from southeastern VA to look at a couple of cars that had caught our eye in the DC area. Admittedly, we were... wrong to initially "judge the book by its cover" as WBM's price was more than fair, their service was polite and amicable, and we ended up driving home with a great used car. We were a bit concerned about dealing with a small, independent shop distant from our home, but there was ultimately no reason to be worried - and the lower overhead seemed to impact their prices (in a good way). They seemed to have a good inventory in different price ranges, but we were really only looking at one particular model. We took the car to an independent mechanic who found no overt problems. WBM provided an Autocheck vehicle history report which we verified through vincheck. We did not finance the purchase and it did take a few weeks to finalize the title documents and receive them by mail, but now we have them in hand without any issues. Ultimately - Tony, Alfonso, and Jeremie were all great and made the whole process really very simple. In short, Washington Boulevard Motors was a wonderful and, in our experience, a trustworthy place from which to buy. Show more

4 rate

Antonio K. Ross Sr 25 Feb 2013

I picked up my X5 on this pass Friday (22nd) and took it on a test run to Hagerstown, and man it was cool, no issues what so ever. Tony and Antonio worked with me to get me into the vehical and it all worked out for the best. Thanks Guys.

5 rate

Kareem 18 Jan 2013

I have been to many car dealers in my time and none has provided me with better service than the guys at Washington Blvd. Motors. When making a purchase of any item you want to know the seller stands behind their product 100%, These guys strive to gain your trust and loyalty with personalised servic...e that exceeded my expectation. Job well done. Show more

5 rate

Dawn West 01 Jan 2013

On 12-12-12 I picked up my 2009 Saturn Sky, (Chili Pepper Red, I might add,) from Washington Blvd Motors in Arlington VA and these guys were fabulous to work with. I live several hours away so it was a long distance purchase and my first significant online purchase. I was a little nervous at firs...t but they provided me with more and more information on the car. They handled everything for me and trouble shot every little problem. I can’t say enough good things about them. Every staff member was understanding of my apprehension and answered all of my questions. There were scads of photos and I went from scared to very excited about my car. My Sales guy was Antonio, finance guy was Anthony and the title guy was Jeremie. Their prices are great, and their service it even greater. They are professionals who take their jobs and their reputation very seriously. I would recommend them to my best friend. Not to mention that I have THE COOLEST car on the block. Show more

5 rate

FS 525i 22 Dec 2012

After 3 months of looking this place had exactly what I wanted and at the perfect price. Easily negotiated and was out the door with out any pain. The place is small but perfect!!! Ill never go back to the big shops, I'll be back for all my future cars.

5 rate

Mr Hybrid 10 Dec 2012

I came to this dealership not knowing anthing about them but because the car they had was what I've been looking for. From the start, my salesman was polite, professional, and caring. And what I liked was that they were not too aggressive or pushy. They worked with me on the price and was prompt to ...fix a minor problem before my next visit. I ended up buying the car I wanted and would recommend this dealership to friends and family. Show more

5 rate

Yarro 05 Nov 2012

I only visit dealerships after reading reviews, irrespective how good the deal looks. I was looking for one of the German 3 (BMW, Audi, MB) - they have good stock to select from. I communicated by phone with Alex few times to start with, always professional, calm and I learned, during the test drive..., also knowledgeable about engines, tune-ups, etc. Car (A4, 1.8T) I was interested in and I saw was as it was described: exactly, no hidden (non-mechanical) issues. I would have bought the car from Alex,if I did not come across unusual deal by chance (low mileage BMW, sold by elderly gentleman). Relative to what I experienced out there, Alex is the one to ask for. Patience and politeness in dealing with Washington Blvd Motors will get you your deal. Show more

4 rate

KarenJanel 16 Oct 2012

I bought a Used 2003 Acura MDX from WBM this past Saturday and this was by far one of the best buying experiences that I have had. My fiance spoke with Antonio on the phone on Thursday and explained my credit situation and the payments that i was comfortable with. I applied online Thursday evening a...nd Antonio called me a few moments later to confirm receipt. By noon the next day, I was approved for a loan and I mean really approved. They didn't tell me that I was approved to just get me in there like some dealerships. Antonio and Tony (finance manager) were genuine and willing to work with me to get additional upgrades done to the vehicle. I came in on Saturday and I was allowed to test drive the car for 2 hours with my fiance to discuss the the purchase. I was not in the dealership for more than an hour and that was the biggest plus. The staff at WBM will work with you. My credit is fair and I had another car loan on my credit but they worked with me. I will definitely buy my next car from them. I have already recommended them to my sister and best friend. Show more

5 rate

Sports car nut 06 Sep 2012

I just would like to say that my experience with Washington Blvd. Motors was a pleasant one. Not only pleasant, but honest. I had purchased a pre owned vehicle, and anything on the car that was repaired or needed fixing was completely disclosed to me. Nothing was hidden or blurred, but was uprfront ...and right out in the open, and as a buyer i appreciate that. It is the first time i have ever experienced such honesty not only from a car dealer but from any business. The general manager - Ali, is a top notch professional all around, and because of him and his integrity i will be buying from Washington Blvd. Motors again.... Sincerely, Tom Show more

5 rate

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