WBM of Arlington dealership customer reviews

pragmatist 04 Sep 2012

This was the first time I bought a used car from a dealer. I found impressive courtesy and honesty by sales people at Washington Blvd Motors in Arlington , VA. They helped me to find a car I am very happy with.

5 rate

Steve 28 Aug 2012

Financed a SL500 from them a while back. They took it to the Mercedes dealer in Arlington to have it inspected and paid for it... on top of the ridiculously cheap price I got to begin with. They will go the extra mile to make your deal happen, as they did with mine considering my credit that left mu...ch to desire. Great experience through and through. Thank you! Show more

5 rate

PumpkinCarriage 25 Jun 2012

I came to Washington Blvd Motors on a Saturday afternoon just to look around, and Dina politely obliged me to do so without any pressure. After a test drive, I left the lot to "talk some sense into myself" about being hasty to choose the first car I liked. Ali took great care in addressing my questi...ons and concerns as a first-time car buyer. When I learned that the car I wanted, which had arrived as a trade-in that day, had been sold, Alfonzo was so gracious to show me other options. No matter if a car was double parked or up on the lift, he made sure I saw all that was of interest. It was love at first sight when I test drove my beautiful 2007 BMW 530xi, and I knew I was ready to buy when Alex showed me a few features I wasn't aware of. I am currently rebuilding my credit profile which required a second review by the bank. On Monday I received news that the bank decided not to finance the deal...But wait it gets better... Tony and others from the WM team diligently contacted other banks and found a reasonable rate and term that was satisfactory for me. Overall, I couldn't be more pleased with my experience! If you are in the market for a car, don look any further than Washington Blvd Motors. Show more

5 rate

dwayne 23 Jan 2012

I recently purchased a 2004 Audi from here and received great customer service. The person who helped me was friendly and treated me with respect. He also worked with me to put on new tires and have the car cleaned before I drove it off the lot.

5 rate

spyderman 04 Jan 2012

salesman antonio was awesome.good car at a good price.

4 rate

Patron 27 Nov 2011

This was an excellent used car buying experience. They allowed me to take the care to another dealership for an inspection. The car needed minor repairs, which Washington Blvd agreed to do. I got a great car for a good price with excellent customer service.

5 rate

JeanP 26 Nov 2011

Mujica family like to thank you so much to Antonio Ferrari for he's great customer services! We will be back for our 2nd car :-)

5 rate

lmiller 25 Nov 2011

I just wanted to write about how wonderful the service is here. I had called to inquire about a car and when I informed them as to a problem I have with my leg which makes it difficult for me to get around, their sales associate Antonio brought the car to me! When that particular car did not work ou...t, he came back with another which suited my needs perfectly, brought along the CarFax, explained all the features of the vehicle, and then took me out for a test drive. Unfortunately, I was unable to purchase the vehicle in the end because I discovered I needed to undergo an expensive surgery on my leg. Regardless, I know how fortunate I was to receive this type of personalized service. No other dealer would have brought the vehicle to me! I want to thank Washington Boulevard Motors and Antonio for having done this for me. When I recover, I know exactly where I will be going to purchase my much needed car! Show more

5 rate

ChasH 17 Nov 2011

Like most people, I am somewhat hesitant to shop at a car dealership, but when a car I had been looking for popped up at Washington Boulevard Motors in Arlington, Virginia. I hunkered down and prepared for another car buying disaster. Wow, was I wrong! This was truly one of the best car buying exper...iences I have had. Their General Manager Ali is a true asset. He went out of his way to make sure I was happy. Case in point, he had the car delivered to my house 3 hours away from his location (no charge) with the promise that I could drive the car for a couple of days, have my local tech or dealership check it over and if anything was wrong he would either pay to have it fixed or I could return the car. Wait, it gets better. My tech found a few issues, nothing major, and I already knew I was going to keep the car, but Ali called to find out how the car was so I explained to him what had been found. Not only was he extremely apologetic for items that were out of his control, but he said he would cut me a check to help with the needed fixes. That is amazing. In the end, I got the car I wanted at an unbelievable price, and that was all trumped by just a great buying experience. Who would have thought that possible?? I want to thank Ali, Andy, John and the rest of the staff at Washington Boulevard Motors for making this such an easy, trouble free, and enjoyable purchase! Show more

5 rate

alonso 07 Nov 2011

....and it is true.I traveled from New York. they took the vehicle to thw BMW dealer before I arrived, and it went through the prepurchase inspection. there were a few items that needed attention, and they went out of their way to get the parts on a Saturday, so that I could be on my way back to NY.

4 rate

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